Privacy Policy

Last updated: May 8, 2026

Zenvaura operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience. These are referred to as the “Services.”

Zenvaura is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our Services, make a purchase, or communicate with us.

Please read this Privacy Policy carefully. By using or accessing our Services, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with Zenvaura, where you live, and what is permitted or required by law, we may collect or process the following types of personal information:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.
• Payment and financial information, including payment card details, transaction details, payment confirmation, and other payment-related information.
• Account information, including username, password, security questions, preferences, and settings.
• Transaction information, including products you view, add to cart, add to wishlist, purchase, return, exchange, or cancel.
• Communications with us, including information you provide when contacting customer support.
• Device information, including your device, browser, network connection, IP address, and other identifiers.
• Usage information, including how and when you interact with or navigate our website.

How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you when you create an account, place an order, use our website, or contact us.
• Automatically through our website, including through cookies and similar technologies.
• From service providers that help us operate our store, process payments, ship orders, or provide customer support.
• From partners or other third parties where permitted by law.

How We Use Your Personal Information

Zenvaura may use your personal information for the following purposes:

Providing and Improving Our Services

We use your personal information to process payments, fulfill orders, arrange shipping, manage returns and exchanges, create and manage customer accounts, send order updates, allow reviews, and improve your shopping experience.

Marketing and Advertising

We may use your information to send promotional emails, text messages, or other marketing communications, only where permitted. We may also use your activity on our website to show relevant offers, recommendations, or advertisements.

Security and Fraud Prevention

We use personal information to protect our website, prevent fraud, verify account activity, and maintain a secure shopping experience.

Customer Support

We use your information to respond to your questions, provide support, and maintain our relationship with you.

Legal Compliance

We may use your information to comply with applicable laws, respond to legal requests, enforce our policies, and protect the rights of Zenvaura, our customers, and others.

How We Disclose Personal Information

In certain situations, Zenvaura may disclose your personal information to third parties for legitimate business purposes, including:

• Shopify, vendors, and service providers that help us operate our store.
• Payment processors, shipping carriers, fulfillment providers, analytics providers, and customer support tools.
• Marketing and advertising partners, where permitted by law.
• Third parties when you request or consent to disclosure, such as for shipping or social media integrations.
• Legal authorities, if required by law or necessary to protect our rights.
• Parties involved in a business transaction, such as a merger, sale, or business transfer.

We do not sell your personal information in the ordinary sense of selling customer data for money.

Relationship with Shopify

Zenvaura is hosted by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide and improve the Services.

Information you submit to Zenvaura may be transmitted to Shopify and other service providers, including providers located outside your country of residence. Shopify may also process personal information collected from your interactions with Zenvaura, other merchants, and Shopify services.

To learn more about Shopify’s privacy practices, you can visit Shopify’s Privacy Policy.

Third-Party Websites and Links

Our website may contain links to third-party websites or online platforms. If you click on these links, you should review their privacy policies and terms.

Zenvaura is not responsible for the privacy, security, accuracy, or practices of third-party websites.

Children’s Data

Zenvaura’s Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can request deletion where required by law.

Security and Retention of Your Information

We take reasonable steps to protect your personal information. However, no security system is perfect, and we cannot guarantee complete security.

We retain personal information for as long as necessary to provide our Services, maintain your account, process orders, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

• The right to access or know what personal information we hold about you.
• The right to request deletion of your personal information.
• The right to correct inaccurate personal information.
• The right to receive a copy of your personal information.
• The right to opt out of certain targeted advertising or marketing activities.
• The right to withdraw consent where processing is based on consent.

You may also unsubscribe from promotional emails at any time by using the unsubscribe link in our emails. Even if you unsubscribe from marketing emails, we may still send you important non-promotional messages about your orders or account.

Cookies

Zenvaura may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, support advertising, and improve our Services.

You may disable cookies through your browser settings, but some website features may not function properly.

International Transfers

Your personal information may be transferred, stored, or processed outside the country where you live.

Where required by law, we use recognized safeguards for international transfers of personal information.

Complaints

If you have concerns about how Zenvaura handles your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to contact your local privacy or data protection authority.

Changes to This Privacy Policy

Zenvaura may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

Contact

If you have questions about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, you may contact us at:

Zenvaura
3880 Robinson St, 
Regina, SK, S4S 3C6
Canada

Email: vael.brauwn@gmail.com

For the purpose of applicable data protection laws, Zenvaura is the data controller of your personal information.