Terms of service

Terms of Service

Last updated: May 8, 2026

Welcome to Zenvaura. This website is operated by Zenvaura. Throughout the site, the terms “we,” “us,” and “our” refer to Zenvaura.

By visiting our website, browsing our store, or purchasing something from us, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have permission from a parent or legal guardian.

You agree not to use our products or website for any illegal or unauthorized purpose. You must not transmit viruses, harmful code, or any content that may damage or interfere with our website or services.

2. General Conditions

Zenvaura reserves the right to refuse service to anyone for any reason at any time.

You understand that your information, except payment information, may be transferred over various networks and adapted to meet technical requirements. Payment information is always processed securely through approved payment providers.

You agree not to copy, reproduce, sell, resell, or exploit any part of our website, products, or services without written permission from Zenvaura.

3. Product Information

We do our best to provide accurate product descriptions, images, pricing, and availability. However, we cannot guarantee that all product details, colors, sizes, or images will appear exactly the same on every device.

Product colors may vary slightly due to screen settings, lighting, photography, or manufacturing differences.

Zenvaura reserves the right to modify, update, or discontinue any product at any time without notice.

4. Pricing and Promotions

Prices for our products may change without notice.

We may offer discounts, promotions, or limited-time offers. These offers may be changed, extended, or removed at any time at our discretion.

If a product is listed at an incorrect price due to a technical error, we reserve the right to cancel or correct the order.

5. Orders and Payment

When you place an order with Zenvaura, you agree to provide accurate billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit any order if we believe there is an issue with payment, fraud risk, incorrect information, stock availability, or violation of our policies.

All payments are processed securely through Shopify and approved third-party payment providers. Zenvaura does not store your full payment card details.

6. Shipping and Delivery

Zenvaura processes and ships orders according to our Shipping Policy.

Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, customs, holidays, or other factors outside our control.

Zenvaura is not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.

Please ensure your shipping address is correct before completing your order.

7. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

If your item arrives damaged, defective, or incorrect, please contact us within the required return period with your order number and clear photos or videos of the issue.

We reserve the right to refuse returns that do not meet our return conditions.

8. Customer Responsibilities

By using our website and purchasing from Zenvaura, you agree to:

  • Provide accurate and complete information.
  • Use our website only for lawful purposes.
  • Review your order details before checkout.
  • Keep your account login information secure.
  • Contact us promptly if there is an issue with your order.

9. Third-Party Tools and Links

Our website may include third-party tools, apps, payment providers, shipping services, or links to external websites.

These third-party services are provided for convenience and may have their own terms, conditions, and privacy policies.

Zenvaura is not responsible for the content, accuracy, privacy practices, or services of third-party websites or platforms.

10. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

By using our website, you acknowledge that you have read and understood how Zenvaura collects, uses, and protects customer information.

11. Prohibited Uses

You are prohibited from using our website or products:

  • For any unlawful purpose.
  • To violate any laws or regulations.
  • To infringe on intellectual property rights.
  • To submit false or misleading information.
  • To upload viruses or harmful code.
  • To collect or track personal information of others.
  • To interfere with the security of our website.
  • To attempt unauthorized access to our systems.

We reserve the right to terminate your access to our website if you violate these terms.

12. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, design, and branding, belongs to Zenvaura or its content providers.

You may not use, copy, reproduce, modify, or distribute our content without written permission.

13. Limitation of Liability

Zenvaura does its best to provide a reliable and secure shopping experience. However, we do not guarantee that our website will always be uninterrupted, error-free, or completely secure.

To the maximum extent permitted by law, Zenvaura is not responsible for indirect, incidental, special, or consequential damages related to your use of our website, products, or services.

14. Disclaimer of Warranties

Our products and services are provided “as is” and “as available.”

We do not guarantee that our products or services will meet every expectation, and we do not guarantee that all errors on the website will be corrected immediately.

Some jurisdictions do not allow certain warranty exclusions, so some of these limitations may not apply to you.

15. Indemnification

You agree to indemnify and hold Zenvaura harmless from any claim, demand, or expense arising from your violation of these Terms of Service or your misuse of our website or products.

16. Governing Law

These Terms of Service are governed by the laws of Saskatchewan, Canada, without regard to conflict of law principles.

17. Changes to These Terms

Zenvaura may update these Terms of Service from time to time. Any changes will be posted on this page with the updated date.

Your continued use of our website after changes are posted means you accept the updated Terms of Service.

18. Contact Information

If you have any questions about these Terms of Service, you may contact us at:

Zenvaura
3715 Robinson St, 106
Regina, SK, S4S 3C6
Canada

Email: vael.brauwn@gmail.com