Refund policy

We want you to be satisfied with your purchase. Please read our return and refund policy carefully before placing your order.

Return Window

You may request a return within 45 days of receiving your order.

To be eligible for a return, the item must be:

  • Unused
  • In its original condition
  • In its original packaging
  • Accompanied by proof of purchase

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

  • Your order number
  • Clear photos or videos of the issue
  • A short description of the problem

Once reviewed, we may offer a replacement, refund, or store credit depending on the situation.

Non-Returnable Items

For hygiene and safety reasons, some products may not be eligible for return if they have been used, damaged by the customer, or returned without original packaging.

Refunds

Once your return is received and inspected, we will notify you if your refund is approved.

Approved refunds will be processed to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact for Returns

To request a return, please contact us through your store contact email or contact form.